Products

What is the purpose of EMNS therapy?

EMNS therapy is a pain-relieving technique that employs low-voltage electric currents. The electricity is delivered to the nerves via a tiny device. EMNS therapy reduces or eliminates pain perception.

Is it possible to use the EMNS machine while walking?

Our WIRED Tens Machines may also be used while walking.

Can EMNS therapy be harmful?

Is there a chance of side effects? EMNS is a safe treatment that has no side effects for the majority of people. Some people may be allergic to the pads, causing their skin to become red and inflamed; however, allergy pads are available. EMNS is not suitable for everyone.

How does a EMNS unit relieve pain?

EMNS devices work by delivering tiny electrical impulses to a person's skin via electrodes that include sticky pads. The nervous system is flooded with electrical impulses, decreasing its ability to convey pain signals to the spinal cord and brain.

What are the advantages and disadvantages of EMNS therapy?

It does not necessitate the use of any medications or injections. It has the potential to provide you some control over pain relief. You have the ability to move about. If EMNS does not provide enough pain relief, you can try other options.

Is it necessary for me to use the Gel with my electrode pads?

No. The pads include self-adhesive gel and do not require additional gel; otherwise, you risk damaging the electrodes and preventing them from attaching to your skin.

Should I wear my bracelet 24 hours a day?

There are no hard and fast rules in this situation. Experimentation is necessary at times. Wear it as much as possible if you're trying to address a severe set of symptoms.

Can I wear them whilst sleeping?

Yes, you can wear it while you sleep. The negative ion properties should help bring your body into balance, negating plus ions which may cause difficulty in sleeping

Can anyone use magnetic therapy?

Except for people who have pacemakers and pregnant ladies, magnetic therapy is absolutely safe.

How immediate is the effect?

There have been reports of people experiencing an effect in as little as a few hours. The majority of people, however, experience treatment after 2-3 weeks; a considerably lower percentage experience relief within 2-4 months.

Payments

Is my card information safe with you?

Most certainly is. We do not store ANY of your payment method details on our servers. In addition, we use high quality SSL Certificate and use only the most secure services on the market.

What payment methods do you take?

We accept most card payment providers, including Visa, Mastercard, Maestro, AMEX, Apple Pay, Google Pay and PayPal. 

Orders

What if my product arrives damaged?

If the product has experienced damages during the shipping process, please contact us upon delivery and we will happily setup a replacement for you.

What do I do for a refund or exchange?

Contact the IONS THERAPY team to request a refund or exchange.

All orders have 30 days Free returns or exchanges. Terms & Conditions apply. 
VisitReturns & Exchanges Policy for more informations.

What are the postage fees?

STANDARD UK DELIVERYFREE - 2-4 working days 
EXPRESS UK DELIVERY£5.99 - 1-3 working days

EU, US, Rest of the World£9.99 - 2-7 working days

Visit Delivery Policy for more informations.

How can I track my order?

Once your order has shipped, you will receive an email that will include the tracking number from the delivery courier.

Warranty

Why do I need to register my product?

Registering your device activates our 2 years warranty. If a problem crops up, we’ll repair or replace the product for free. If a product stops working, or starts beeping, contact our Customer Care Team via info@ionstherapy.com

What is the warranty on my product?

IONS THERAPY DEVICE products come with a 2 YEARS WARRANTY*.

*Product Registration Required: You can register your product within 30 days of purchase.

We’ll replace or repair your product for free. Please note that if you haven’t registered your product for warranty, we can’t offer free replacements or repairs.

Where to find my unique code?

The unique code you are looking for is RECEIPT number. With that code and the other information you fill, you can register your product for warranty.